25 Best Social Media Management Tools for SMBs [List for 2021]

Are you the owner of a small or medium-sized business looking for more growth opportunities?

Then you can’t neglect social media marketing - it can potentially expose you to large audiences, help you discover trending topics, and showcase your brand’s unique nature.

However, there’s one point you shouldn’t neglect - you can’t run a social media strategy if you don’t take into account the metrics, content performance, KPIs, audience activity engagement, and other factors. But no worries - social media management tools have got you covered.

Wondering how to choose the right option for you?

We’ve prepared a list of the 25 best solutions that empower social media management for small businesses so that you can grow your venture without worrying too much about tracking your performance.

Disclaimer: The information below is accurate as of today {Insert Day of Publication}.

When Do You Need a Social Media Management Tool

Postoplan
Buffer
Hootsuite
Sprout Social
Agorapulse
Sendible
Planoly
Later
Tailwind App
Post Planner
Planable
SocialBee
Meet Edgar
Zoho Social
HubSpot
Smart Queue
SocialPilot
Crowdfire
CoSchedule
Iconosquare
Sprinklr
SocialFlow
Salesforce Social Studio
Shield App
TweetDeck

When Do You Need a Social Media Management Tool?

It’s time to employ a social media management tool when you have multiple social media profiles, and it’s getting tougher every day to run and audit all of them. But that’s not the only reason to invest in such a platform.

Here are a few other uses you might find relevant:

Identify more growth opportunities. Need to improve your social media marketing strategy? Management solutions collect, analyse, and visualize data for you, so it’s easier to detect aspects that have growth potential and need improvement.
Organize conversations. Are you running several social media accounts and having a tough time replying to your followers on time? Most social media management tools have a feature called a Social Inbox, where you can track all your conversations.
Upload posts at the right time. Your posts don’t reach enough people even though you pour lots of money into content marketing? Chances are you’re following the wrong schedule. Management tools track audience activity to increase content visibility.

Track data in real time. Are you running an ad campaign and need to make sure it works as planned? Social media management solutions allow real-time data tracking, helping you adjust your strategy on the go.

Use a ready-made content plan. Want to focus more on creating content but constantly need to update your content plan? Most social media management platforms have a premade template you can use to make the content curation process easier.

The biggest perk of using a social media management tool is consistency and uniformity. You don’t have to log in to multiple social media accounts separately to track your progress - a management platform centralizes all the data for you.

1. Postoplan

Planning a content strategy can be a daunting task. You have to pull together content ideas and figure out when to upload your posts while maintaining consistency. It also takes quite a while to figure out what your social media marketing strategy needs, so some mishaps are unavoidable.

But what if you don’t have time for mistakes?

Then Postoplan is your best bet. It’s an AI-powered management tool and is one of the best social media schedulers. You can connect an unlimited number of accounts on platforms like Facebook, Instagram, Twitter, LinkedIn, Google My Business, as well as messengers including Telegram and Slack.

Postoplan features

Here are a few perks of subscribing to Postoplan:

A content calendar with pre-set post ideas for every day
A built-in content editor with an image library
DM&comments to enable direct messaging with followers
Bulk scheduling
Integration with Slack and WordPress

You can schedule content months in advance and create posts on a single dashboard:

Credit: Postoplan

Pro users can also acess statistics to review metrics and generate reports.

Postoplan pricing

You can use Postoplan entirely for free with unlimited scheduling. To get more perks, such as generating statistics or scheduling ahead, you need to consider a paid plan:

Credit: Postoplan

A free account is also quite usable - you can connect an unlimited number of profiles, users, and projects.

2. Buffer

A social media manager’s job is exciting but challenging at the same time. On the one hand, you help a business grow and develop, but on the other hand, you have to spend hours planning and creating content, reaching out to people, and crawling the analytics.

If you recognize yourself here, try Buffer to make your life easier. It’s an all-in-one social media management software that helps you plan, run, and measure your social media performance.

Buffer features

Buffer’s functionality includes features that help you:

Manage content. Buffer makes content marketing easy: you can plan, prepare, schedule posts, and collaborate with your teammates in real time.
Analyse data. All your metrics are displayed on one dashboard and visualized to make data clear even to an inexperienced social media marketer.
Drive engagement. You can reply to comments and messages via one medium. Besides, there’s a social listening feature allowing you to track brand mentions.

Buffer also chooses the best time to engage with your audience, making content planning easy and effortless:

Credit: Buffer

As you can see, Buffer has got you covered in all aspects of running a social media strategy. And, if you’re not sure how to use it, you can review tutorials to learn more about what Buffer can offer.

Buffer pricing

You can start using Buffer for free to test the waters, and if you like it, the Essentials plan costs only $5 a month:

Credit: Buffer

If you’re interested, you can also include a team pack add-on that allows you to connect unlimited team members and clients. This is an excellent option for social media agencies.

3. Hootsuite

How much time do you spend measuring your social media performance? We’re guessing, a lot.

Reading and analysing social media performance indicators is a tough task, and it requires skill and experience. But you don’t have to slave away at deciphering the analytics if you have social media planning tools like Hootsuite.

Hootsuite is one of the top social media management tools. It automates tasks such as scheduling, reporting, social listening, and many more. It also helps evaluate the strengths and weaknesses of your social media strategy.

Hootsuite features

Hootsuite offers a variety of social media marketing tools, which you can use to:

Run a content strategy (manage content with a social media posting tool)
Engage with followers (track engagement metrics and see how your audience responds to your content)
Monitor your performance (generate reports to evaluate your efforts)
Manage ads (see how ads are performing in real time and what needs to be done to improve brand visibility)
Analyse KPIs across all social media platforms (connect several accounts and compare them against each other)

Hootsuite connects you to different platforms:

Credit: Hootsuite

You also get access to an Insights page, where you can review all possible metrics mined from your social media pages.

Hootsuite pricing

Hootsuite has a 30-day free trial, but you need to add your credit card details right away. The cheapest plan starts at $19 a month:

Credit: Hootsuite

Each plan gives access to a different number of features, so evaluate your needs before making a choice.

4. Sprout Social

What is the role of social listening in social media marketing?

First and foremost, you get to track brand mentions essential for a positive brand reputation. And, of course, you can’t create targeted content if you don’t listen to what your followers have to say.

Social listening is one of Sprout Social’s strongest suits. Apart from that, it’s one of the best social media tools to help businesses run all other aspects of a social media marketing strategy.

Sprout Social features

Much like Buffer and Hootsuite, Sprout Social is an all-in-one social media management platform that has a wide variety of features:

Business strategy analysis
Follower onboarding
Smart inbox
Collaboration
Content planning and scheduling
Key performance indicator analysis
Social listening and brand mentions

You can also review Feeds and research Instagram hashtags via Hootsuite’s dashboard:

Credit: Sprout Social

If you connect a social media profile and go to the Reviews tab, you can track positive and negative brand mentions.

Sprout Social pricing

You can start using Sprout Social for free for the first 30 days, and if you like it, there are three plans available:

Credit: Sprout Social

A standard plan allows you to connect up to five social profiles, which is enough if you’re running a small business.

5. Agorapulse

When running a social media strategy, you constantly need to generate reports to evaluate its performance and find growth opportunities. It’s necessary, but on the flip side, reporting can take hours.

If you sign up to Agorapulse, it will automate all the reports, giving you more free time to develop content, launch campaigns, and socialize with followers.

Agorapulse features

Agorapulse offers all features necessary for social media management, including:

Social media monitoring
Scheduling and publishing
Social Inbox
Reporting
Collaboration

You also get access to a publishing calendar where you can easily plan your content and work on it in real time with your teammates:

Credit: Agorapulse

Agorapulse is among the best social media management tools for managing multiple accounts - it integrates with most social media networks. All users can also take advantage of a media library. A social listening feature is available as well.

Agorapulse pricing

There’s a free version for anyone who wants to check out Agorapulse and give it a go. Paid plans start at $79 a month:

Credit: Agorapulse

It’s also possible to request a free demo and have an expert walk you through all Agorapulse’s features.

6. Sendible

Social media marketing is rarely a task for one person - unless your business only has a couple of accounts. In most cases, you need at least two people (for social content and ads) to make sure there are no hiccups.

But if you have an entire team running social media marketing, they should have everything necessary for smooth collaboration. That’s why you need a management tool that allows your teams to communicate and work on projects in real time.

Sendible is one of the best options on the market. Along with automating other social media management tasks, it connects your teams with your clients to ensure the success of your campaign.

Sendible features

Sendible takes pride in its all-in-one, unified social media dashboard, which has the following features:

Social Inbox
Brand reputation monitoring
Automated reports
Visualized metrics
Content collaboration and scheduling tools
Social listening

Sendible integrates with the following social media networks:

Credit: Sendible

You can also connect this solution to Tumblr, WordPress, Medium, Blogspot Blogger, Google Analytics, and Slack. An integration with Canva is possible as well, which allows for faster content creation. As a result, you can post to all social media at once, effortlessly.

Sendible pricing

Sendible has a 14-day trial, which you can start immediately without providing a credit card. If you like the tool, you can give it a go with one of these plans:

Credit: Sendible

If you need a bigger plan, you can request a demo with a company representative.

7. Planoly

Instagram is one of the most popular and active social media channels - it has over one billion users. It is also one of the most diverse networks content-wise - it relies on visuals that drive reach and engagement.

But creating a successful Instagram strategy is not easy - the network is very competitive, and it takes trial and error to figure out what works for your brand and followers and what doesn’t.

If you’re planning to engage Instagram in your social media marketing strategy, Planoly is the tool for you. It’s a social media posting tool with the aim to make publishing content simple and help you create and plan Instagram content.

Planoly features

Planoly’s solution consists of five products:

IG Planner. It’s a content schedule allowing you to ideate, draft, and plan Instagram content. You can analyse content metrics in real time. It’s also possible to switch on the auto-post feature.
Sellit. This tool helps turn your Instagram profile into an e-commerce shop with clickable images, product gallery, and checkout.
Linkit. It’s a free tool that transforms your Instagram grid into a clickable gallery and connects it with a website or a web page to drive traffic.
StoriesEdit. This feature helps craft, edit, and customize your Instagram Stories, using over 300 designer templates.
Pin Planner. Planoly also connects to Pinterest, helping you manage the content on this platform faster and run campaigns to increase traffic and brand awareness.

If you want to improve your post’s visibility with hashtags, Planoly allows you to create hashtag groups to track their popularity and performance:

Credit: Planoly

You can also upload pictures to Instagram from your computer or cloud storage via Planoly.

Planoly pricing

Planoly is available for free, but the features are limited to Pinterest photos, Instagram comment box, basic Pinterest analytics, and the Instagram Linkit tool. If you need more solutions, choose one of these plans:

Credit: Planoly

All paid subscriptions also allow unlimited uploads, advanced analytics, and content scheduling.

8. Later

If you want to create a successful social media marketing strategy, you can’t overlook user-generated content. It helps you:

Collect valuable audience insights
Enrich your profiles with unique content
Improve personalization
Get closer to your target audience
Improve brand awareness and visibility

But if you’re a brand with millions of followers, it can be pretty hard to track down every post that mentions you. In this case, turn to Later for help.

Later is an all-in-one social media management tool that, among other features, searches for and collects user-generated content using hashtags, tags, and brand mentions.

Later features

Here are a few perks Later offers its users:

Content management (planning, scheduling features, editing, collaboration)
Metrics and analytics (real-time tracking, visualization, reporting)
Social listening and UGC
Linkin.bio (clickable posts)

Later’s user-friendly dashboard allows you to create a customizable content calendar and publish posts without logging out:

Credit: Later

You also get access to the learning centre, which contains lessons and tutorials on how to use Later and get the most out of its features.

Later pricing

Later has a free account you can use for an unlimited time, but you won’t get access to all the tools. Paid plans start at $15 a month:

Credit: Later

Paid subscriptions also include a complete content management suite, hashtag suggestions, and collaboration tools.

9. Tailwind App

Tailwind App is a social media management tool with integrations to Pinterest and Instagram. It’s similar to Later in that it includes a complete content management suite with tools to plan and schedule your posts.

Tailwind’s definitive advantage is that it’s built to help even inexperienced social media managers to create eye-catching content that attracts and engages their target audience. You can also manage and track KPIs in real time.

Tailwind App features

Here’s what Tailwind App can offer you:

Automated publishing
Customized visual planning
SmartSchedule based on audience activity
Post design templates
Automated designs
Hashtag finder
Trend monitoring

Tailwind also has a Smart.bio feature, which you can use to promote content, sell products, and even generate leads. It’s an awesome feature for e-commerce shops - you can drive more visitors to your website.

Tailwind App pricing

If you want to give Tailwind App a trial run, you can use it for free for an unlimited time. Paid plans start at $9.99 a month:

Credit: Tailwind App

A free version gives you access to almost all necessary features to run Pinterest and Instagram accounts, but you can only connect one user.

10. Post Planner

Social media scheduling and engagement are interconnected. You can hardly reach your audience if you don’t know when your followers are active. Your social media strategy’s success relies on consistency.

However, it can be pretty hard to schedule posts, since your audience’s activity can change multiple times a month. In this case, you can either keep checking the metrics and adjust your calendar every time or automate this task with Post Planner.

Post Planner is one of the top AI-powered social media management applications that helps you boost reach, create network-optimized content, and improve branding.

Post Planner features

Here’s how Post Planner works:

Start by creating a posting calendar. Connect your social media profiles, create, edit, and upload content.
Generate content ideas. If you’re running out of posts to add to your calendar, Post Planner supplies you with a gallery of images, templates, and designs.
Track brand mentions. Collect and publish user-generated content to improve brand recognition.
Manage all profiles in one place. Create content folders, upload post galleries, and collaborate with your team in real time.
Streamline your strategy. Track metrics, research hashtags and personalize your posts.

Post Planner integrates with the following social networks:

Credit: Post Planner

It’s undoubtedly an excellent option for a business that needs a comprehensive content scheduler with post editing and collaboration features.

Post Planner pricing

Post Planner has a free trial, but to give it a go, you need to choose one of the following subscription options first:

Credit: Post Planner

If you’re running a small business, the Starter pack is your best bet as it includes all the essentials needed to create a posting schedule and launch a social media strategy.

11. Planable

Do you use spreadsheets for your content calendar?

No doubt it’s a reliable way to run a content strategy, but it’s not the most agile one, for sure. It helps you keep track of all your posts, but it doesn’t sustain your strategy well enough to help you plan content months ahead of time.

If you feel the need for something more helpful, Planable is a perfect option. It’s a social media planning and collaboration tool that you can involve in every step of content production, from ideation to publishing.

Planable features

Planable has a few cool perks in store:

An intuitive content editor with a real-time collaboration feature
Post previews
Pre-set post ideas
Hashtag research
Visual content calendar with a drag-and-drop interface
Templates and design gallery
Social listening

You can review your calendar in several different modes - feed, calendar, list, and grid:

Credit: Planable

Planable integrates with almost all social media networks, including Facebook, Twitter, Instagram, YouTube, and TikTok.

Planable pricing

You can start using Planable for free with unlimited workspaces, users, pages, and a limit of 50 posts. For more features, choose one of the paid plans:

Credit: Planable

There’s also an option to create a custom plan with more features, but you need to contact Planable for more information.

12. SocialBee

We’ve already mentioned that social media success depends a lot on how fast you can achieve consistency. But it often means that you have to make several posts a day and produce so much content that it becomes impossible to track.

SocialBee is the tool that helps marketers and managers categorize all social media content and create an organized strategy. It also has a solution for scheduling posts and a few other content management perks.

SocialBee features

Here are a few SocialBee solutions every marketer will find handy:

Category-based scheduling
Post update feature
Bulk scheduler and editor
Hashtag collection and research
Media gallery
Custom URLs and UTM links
Audience overview and analytics features
Collaboration tools
Reporting

Post expiration is another cool feature. You can upload a post and set the deadline for it, after which it will disappear from your Feed. There’s also an option to set the frequency of your posts when creating a schedule:

Credit: SocialBee

When you connect your social media profiles, you can track all the comments and feedback from your followers.

SocialBee pricing

There is a 14-day free trial for everyone who wants to check out the tool without commitment. SocialBee has three paid plans:

Credit: SocialBee

Each plan has a set of features that automate specific social media management tasks. The more marketing automation tools the platform has, the more hours you will save a week.

13. Meet Edgar

Evergreen content is the focus of every content strategy, including social media. But it can be pretty hard to come up with evergreen ideas, especially if you need to upload posts quite often.

Meet Edgar is a social media scheduler that generates and collects evergreen content ideas for you. It creates and updates a content library, helping you recycle best-performing posts and diversify your social media marketing strategy.

Meet Edgar features

Here are a few perks you can get from subscribing to Meet Edgar:

Weekly automated time slots to repurpose and republish evergreen content
A comprehensive library of evergreen updates
Auto-generated content variations
Engagement monitoring capabilities
A/B tests

Basically, Meet Edgar is an advanced scheduling solution that helps you create your content strategy as you go.

Meet Edgar pricing

Every user can try Meet Edgar for free for 14 days, although you need to enter your credit card details to get started. Paid plans start at $19 a month:

Credit: Meet Edgar

If you publish no more than ten posts a week, the Lite plan is a perfect option for you.

14. Zoho Social

You can’t build a solid social media presence if you don’t track your key performance indicators, including the metrics to evaluate your success. Sadly, it’s easier said than done. Social media data is notoriously hard to read. But it’s definitely not impossible, especially if you’re using a social media managing app like Zoho Social.

Zoho Social is a powerful suite for managing social media. It helps you create customized reports to improve your strategy and identify new growth opportunities.

Zoho Social features

Here’s what you can do with Zoho Social:

Manage and schedule social media content
Create content queues
Monitor a social listening dashboard to track brand mentions
Analyse KPI data in real time
Collaborate on projects

Along with these features, you can also manage Facebook and LinkedIn ads via Zoho Social’s dashboard. It speeds up lead generation and helps you identify sales-qualified leads faster.

Zoho Social pricing

If you’re interested in Zoho Social, you can take advantage of a 15-day free trial. The cheapest subscription starts at 10 euros a month:

Credit: Zoho Social

If you’re running a marketing strategy on YouTube, choose the Premium plan.

15. HubSpot

If you’re looking for a comprehensive tool to cover all your marketing needs, HubSpot is definitely the best option. It helps companies manage social media, sales, customer support, and much more, allowing you to cover all the bases and collect data to optimize every business operation.

HubSpot is also a popular learning hub. So, if you’re just getting started with your social media strategy, it has all the guides and tools to help you build a successful social media presence from the bottom up.

HubSpot features

Since we’re talking about social media marketing, let’s cover HubSpot’s tool that fits this profile - marketing software, which has the following features:

Campaign builder
Scheduling and planning
Social listening
Social inbox
Analytics and reporting

HubSpot also has a content management system that allows content to be edited and optimized for SEO, which is also relevant for social media posts.

HubSpot’s dashboard manages all your contacts for you. This feature makes HubSpot one of the best social media management tools for agencies - you can email your clients about the progress without leaving the platform:

Credit: HubSpot

If you involve social media in lead generation, HubSpot’s solution helps you track lead status to optimize your sales funnel.

HubSpot pricing

There’s a 14-day free trial for anybody who wants to try out HubSpot’s social media marketing platform. If you decide to give it a go, the plans start at $45:

Credit: HubSpot

The Starter pack is a perfect choice for small and medium-sized businesses - it has all the essential features to help you run a social media marketing strategy.

16. SmarterQueue

Social media marketers know that it’s not easy to create content. But it’s even harder to make it engaging. Many factors impact your content’s engagement rate, from its quality to the time when you upload your posts. With SmarterQueue, you don’t need to worry about reaching and engaging your target audience.

What makes SmarterQueue special?

It’s a social media management and scheduling tool that focuses on helping you create content that drives traffic. It visualizes the metrics, generating valuable insights that show what works and what doesn’t for your target audience.

SmarterQueue features

As an all-in-one management suite, SmarterQueue offers the following perks:

Content curation and categorization
Evergreen content recycling
Content calendar and social media planner
Analytics and social media monitoring
Editing and publishing
Competitor analysis
Social Inbox

Before signing up, you also get access to tutorials and guides that help you make the most of SmarterQueue’s solution:

Credit: SmarterQueue

You can use the Engage tab on the dashboard to discover content and track mentions. A Chrome extension is also available.

SmarterQueue pricing

Much like other platforms, SmarterQueue offers a free trial. Solo entrepreneurs and SMBs can take advantage of Solo and Custom subscription plans:

Credit: SmarterQueue

If your business is in the non-profit or education industry, you can get 50% off your subscription.

17. SocialPilot

A tool that allows direct communication with followers is great. Still, a tool that enables real-time collaboration with clients and influencers is even better, especially if you run a small-sized digital marketing agency.

SocialPilot is the best option if you need an all-in-one SMM tool that also allows collaboration. You can use it to curate content and generate and discover evergreen post ideas.

SocialPilot features

Here’s what SocialPilot offers in terms of social media management:

An option to connect 50+ profiles
Analytics and monitoring
Social Inbox and client management
Content curation
Social media calendar
Bulk scheduling
Audience engagement

It’s also possible to set up a browser extension. Besides, SocialPilot has a URL shortener and UTM link editor you can use for your marketing campaigns.

SocialPilot pricing

You can start using SocialPilot with a 14-day free trial, and if you decide to continue with it, there are several paid plans available:

Credit: SocialPilot

A business with a couple of social media profiles can use the Professional plan. It has all the basic features and includes a Facebook Ads management tool.

18. Crowdfire

Crowdfire is another social media management platform worthy of your attention. What makes it unique is its content categorization system and focus on creating content that is a good fit for each social media platform.

If you are a small business owner, Crowdfire will help you build a successful social media strategy through content that tells a story and connects you with your target audience.

Crowdfire features

Crowdfire breaks its features into four categories:

Content creation: article curation, customized RSS feed, content categorization.
Publishing: scheduling and pre-scheduling, post preview, queue meter (predicting whether your timeline will be as active in the next seven days).
Analytics: report builder, KPI tracker, competitor analysis, analytics overview.
Social mentions: feedback analysis, Social Inbox.

You can also generate topic ideas for your social media posts on the dashboard:

Credit: Crowdfire

Crowdfire connects to all popular social platforms, including Facebook, Instagram, Twitter, Pinterest, and LinkedIn.

Crowdfire pricing

Crowdfire has a free plan but with limited features. The paid plans are not that expensive - you can subscribe to Crowdfire for just $7.48 a month:

Credit: Crowdfire

The cheapest plan is also perfect for small teams - you can connect up to five accounts and integrate your dashboard with all social media networks Crowdfire connects with.

19. CoSchedule

When you run a social media marketing strategy, content assets accumulate over time, and it gets harder to organize them all in one place. But it’s definitely not a task CoSchedule can’t manage.

CoSchedule is an intuitive social media management system that helps you organize your marketing efforts and saves you time to produce content, engage with your followers, and grow brand awareness.

CoSchedule features

The platform has two main products:

Marketing calendar: post preview, scheduling, pre-scheduling, audience activity analysis.
Marketing suite: calendar organizer, content organizer, work organizer, and asset manager.

Asset organizer, in particular, allows you to store and index all your content. It simplifies asset rotation and sharing across departments, which can come in handy during campaigns.

CoSchedule also offers Headline Studio - a tool that helps you optimize headlines:

Credit: CoSchedule

You can use Headline Studio to make LinkedIn and Facebook posts more engaging.

CoSchedule pricing

CoSchedule is available for free for 14 days. Then, you have two options to choose from:

Credit: CoSchedule

If you want to give the Marketing Suite a try, you need to contact CoSchedule to figure out your personalized plan, which also impacts the price.

20. Iconosquare

Social media metrics are pretty accessible - all you have to do is go to the Analytics page on any given social network and review your performance. But the problem with built-in analytics tools is that they don’t show you any advanced metrics that help you better understand your online presence.

Iconosquare is a reporting tool that can simplify advanced social media analytics for you. Through engaging visualizations and real-time data mining, Iconosquare helps small and medium-sized businesses use social media metrics to their advantage.

Iconosquare features

Here’s what Iconosquare can do for you:

Analytics. Iconosquare collects and organizes social media metrics from Facebook, Instagram, Twitter, and LinkedIn. You also get to see in-depth engagement insights and tag and mentions analytics.
Publishing. You can create your own content library and do social media posting in bulk. There’s also a feed preview feature available.
Monitoring. Iconosquare helps you track real-time engagement and brand reputation and analyse your competitors’ social media activity.

The platform also has a special offer for small businesses that includes all the features mentioned above plus scheduling, optimization, and social listening.

Iconosquare pricing

There is a 14-day free trial if you’re interested in Iconosquare but not ready to commit. Paid plans start at $49 a month:

Credit: Iconosquare

The Pro plan only allows you to connect three social media profiles, but it’s enough to do social media management for a small business or a start-up.

21. Sprinklr

Day-to-day social media management often consists of routine tasks, which most tools can automate. However, when it comes to running multi-channel campaigns, you’ll need a reliable solution that allows you to track and adjust your efforts on the go.

Sprinklr is the solution for you if you’re planning to run multiple campaigns at the same time. And, once your business is ready to go global, you can rely on this platform to run an international marketing strategy.

Sprinklr features

Sprinklr has multiple products, including the Modern Marketing & Advertising tool, which offers the following features:

Team collaboration
Asset manager
Integrated campaigns
Performance analysis
Reporting
Ad composer & manager
Production dashboards with to-do lists
Brand reputation tracking

You can combine this tool with the Social Suite, which includes social listening, publishing, and analytics solutions.

Sprinklr pricing

Sprinklr doesn’t have a free trial. The pricing information is also unavailable. The only way to see the product in action is to request a demo, during which you can learn more about how Sprinklr can be useful and how much it costs.

22. SocialFlow

It’s difficult to increase follower count, but it’s even harder to retain your existing audience. That’s why you need a mixture of good content and social media metrics to help you figure out what keeps your audience engaged.

SocialFlow is a social media management solution that focuses on follower retention, allowing you to track churn rates in real time. Based on data and actionable insights, it helps you create content that connects you with your followers.

SocialFlow features

Every user can take advantage of SocialFlow’s three products:

Publishing: integrated RSS feeds, predictive engagement algorithms, editorial controls, editing, scheduling, reporting dashboard, downloadable reports.
Subscriptions: content research by topic, audience manager, interest map.
Advertising: sponsored editorial, native content, interest map.

You can use SocialFlow to run ad campaigns on social media - it has tools for target audience optimization, is more intuitive than integrated ad management tools, and provides more data on how your ads perform.

SocialFlow pricing

You can learn more about SocialFlow’s products and pick an individual plan that suits your needs by scheduling a demo.

23. Salesforce Social Studio

Salesforce is a brand popular for its cloud-based CRM software, which powers many tools, including a social media management platform. It is an all-in-one suite that automates almost all tasks and allows posting to multiple social networks, saving you time for other marketing activities.

One of Social Studio’s strongest suits is its social listening tool. It crawls all available online channels to analyse what your industry fans are saying, and which topics are trending, giving you content ideas for more engagement.

Salesforce Social Studio features

Social Studio consists of four main products:

Social listening - market research, mentions tracking, Social Inbox, research by topic, audience research.
Community engagement - engagement analysis, customer service via social channels.
Publishing - content management, real-time collaboration, content performance analysis.
Monitoring - KPI tracking, competitor analysis, performance metrics.

If you’re running ads or social media campaigns, you can also get revenue growth predictions and your visualized pipeline for the current year:

Credit: Salesforce Social Studio

To-do lists, event tracking, and contact management are also available via Social Studio’s dashboard.

Salesforce Social Studio pricing

You can give Social Studio a go by subscribing to the free trial, which provides you with access to all essential features. For more perks, you can choose from among the following plans:

Credit: Salesforce

This tool is quite pricey compared to other platforms we’ve mentioned, but if you’re planning to use social media to generate revenue, it’s one of the best options on the market.

24. Shield App

LinkedIn is among the top social media platforms for B2B brands. You can use it to build brand reputation and awareness within your niche and industry and establish authority as a knowledgeable and innovative thought leader.

Like all other social media platforms, LinkedIn comes with a built-in analytics tool, which, although practical, still doesn’t provide enough data to see the complete picture. To get more LinkedIn insights, you need Shield, which also works as a mobile app for Android and iOS.

Shield App features

This tool does statistics and analytics for your LinkedIn profile and has the following features:

Content metrics
Audience demographics
Custom content labels
Network stats
Speed and traction metrics
Real-time data

Shield also provides you with audience data necessary to grow your followers and improve your overall presence on LinkedIn.

Shield App pricing

Shield App has a free trial, although you need to provide credit card details to access it. But the app itself is very affordable - the cheapest plan is only $6 a month:

Credit: Shield App

So, if you’re a SaaS start-up or a small B2B company, you can optimize your social media presence with Shield App right from the get-go.

25. TweetDeck

We’ll finish our countdown of the best social media management tools for SMBs with TweetDeck - one of the most popular platforms among both B2B and B2C businesses.

Why?

It makes Twitter management easier by allowing you to post and manage Tweets, review profiles, and analyse overall activity on one screen.

TweetDeck features

Here’s what you can do with TweetDeck:

Review Home timeline
Tweet from a specific social account
Receive notifications
Research topics
Manage direct messages
Track mentions
Review trending topics and accounts

You can also create a collection of curated tweets and review pre-scheduled posts before uploading them. It’s also possible to check activity and analytics.

TweetDeck pricing

TweetDeck is one of the few free social media management tools. All you have to do is log in to your account, and you will be connected to TweetDeck immediately.

Author : POSTOPLAN

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